SECONDDEPARTMENT ('SECONDDEPARTMENT', 'we', 'our', 'us' ) respects the privacy rights of its online visitors and customers ('you', 'your', 'yours'). SECONDDEPARTMENT recognizes the importance of protecting the information collected about the online visitors and customers.

This Privacy policy is created to help you understand what we may do with any information you provide us with. Every visitor on the SECONDDEPARTMENT website is able to surf the website without providing your personal information, unless you log in with your email address and password. 

For our visitors or customers under the age of 18, we require that they inform a parent or legal guardian about SECONDDEPARTMENT’s Privacy Policy and Terms and Conditions. We require the consent of the parent or guardian to the Privacy Policy and Terms and Conditions before registering with SECONDDEPARTMENT or placing an order with SECONDDEPARTMENT.      

By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern your use of the website maintained and operated by SECONDDEPARTMENT the online store. To ensure optimal service we save some of your personal information. When signing in on the SECONDDEPARTMENT website your name, address, and place of residence will be saved on our server. You have the full right to request or correct or delete these information. You could contact us through our customer care e-mail

SECONDDEPARTMENT will use your information solely for the purposes set out below:

SECONDDEPARTMENT specifies that the use of personal data is necessary to execute the required services. Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders. 

1.When you place an order, SECONDDEPARTMENT will ask you for your name, telephone number, e-mail address, delivery address, billing address, the way of payment, credit/debit card number, expiry date, security code to process and to complete the order. Card details will never be shared with third parties and only will be used to process your order, using our payment partner’s system. We make arrangements with these companies according to contract with regard to the handling of your personal data in order to secure your privacy. Every offered way of payment is secured.

2.SECONDDEPARTMENT may monitor your surf behavior to gather information about visitors on our website. We might observe your way of navigation on the SECONDDEPARTMENT website, the most viewed pages, the selected items and the ordered products. We might recognize repeat visitors for statistical/ analytical purposes or anonymous tracking for online advertising purposes. The objective for monitoring the traffic on the SECONDDEPARTMENT website is to improve the SECONDDEPARTMENT formula. Your private information will not be used for monitoring the traffic and we are not able to match a certain surf behaviour to a certain account on the SECONDDEPARTMENT website.

3. When creating an account with SECONDDEPARTMENT, we will save your date on a Secure Server. We will save your information such as: names, address, phonenumber, email address, invoice-, delivery- and your payment details, this way your don’t have to fill this every time you place an order on our website.SECONDDEPARTMENT won’t sell your data to third parties.

SECONDDEPARTMENT won’t offer or sell your data to third parties. Your private data will solely be shared with parties involved in processing the order. All our employees and involved parties are required to respect and handle your data private.

When subscribing for the SECONDDEPARTMENT newsletter on our website, your e-mail address could be used for marketing purposes. By subscribing you give SECONDDEPARTMENT the permission to do so. In any cases your e-mail address will not be shared with third parties. At any time you can opt out (unsubscribe) for our newsletter by sending us an e-mail:

Security measures   

The security measures on the SECONDDEPARTMENT website are intended to avoid the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. SECONDDEPARTMENT has implemented appropriate organizational and technical security measures to protect the users and their data. 

Despite this effort, SECONDDEPARTMENT cannot guarantee that these security measures will limit and exclude any and all risk of unauthorized access to this information. For this reason, we advise our visitors and customers to navigate on the SECONDDEPARTMENT website only from a secure (computer) source. 

SECONDDEPARTMENT makes every effort to prevent data leaks. In the event of an unexpected data leak SECONDDEPARTMENT has a data-leak protocol in place, which is consistently enforced.           

Retention period of personal data

We will only keep your information for as long as is strictly necessary for the purposes for which it was collected and always in accordance with the law.  


SECONDDEPARTMENT reserves the right to adjust or amend this privacy statement. None of the provisions in this privacy statement are for the purpose of establishing any obligation or agreement between SECONDDEPARTMENT and a party concerned.